Last Updated: March 2026
Introduction
Running Lookout ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Subscribe to our newsletter
- Contact us via email or contact forms
- Create an account or user profile
- Participate in surveys, polls, or comments
- Make purchases or transactions on our Site
This may include your name, email address, postal address, phone number, payment information, and any other details you choose to share.
Information Collected Automatically
When you access our Site, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring and exit pages
- Click patterns and interactions
- Device identifiers
- Cookies and similar tracking technologies
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our Site. These may include:
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Help us understand how users interact with our Site
- Marketing Cookies: Track your interests and deliver personalized content
- Third-Party Cookies: Placed by external services like Google Analytics and social media platforms
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Delivering and improving our Site and services
- Sending newsletters and marketing communications (with your consent)
- Responding to your inquiries and customer service requests
- Analyzing usage patterns and Site performance
- Personalizing your experience and delivering relevant content
- Detecting and preventing fraud, abuse, and security incidents
- Complying with legal obligations
- Conducting research and analytics
3. Third-Party Services
We work with third-party service providers who may collect and process your information on our behalf, including:
- Analytics Providers: Google Analytics to track Site performance and user behavior
- Email Service Providers: For newsletter distribution and communication
- Payment Processors: For secure transaction processing
- Social Media Platforms: When you interact with our social media content
- Hosting Providers: To maintain our Site infrastructure
These third parties are contractually obligated to protect your information and use it only for specified purposes.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements, court orders, or government requests
- To protect our rights, privacy, safety, or property
- To prevent fraud or illegal activities
- With service providers under confidentiality agreements
- In case of a merger, acquisition, or sale of assets (with notification)
5. Newsletter and Email Communications
When you subscribe to our newsletter, we collect your email address to send you updates, news, and promotional content. You can manage your subscription preferences at any time by:
- Clicking the "unsubscribe" link in any email we send
- Contacting us directly at hello@runninglookout.com
- Updating your preferences in your account settings (if applicable)
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/SSL)
- Secure password storage
- Regular security audits and updates
- Access controls and authentication protocols
- Employee confidentiality agreements
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. User Rights and Data Subject Requests
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data (subject to legal obligations)
- Right to Opt-Out: Opt out of marketing communications and data processing for non-essential purposes
- Right to Data Portability: Request your data in a portable format
To exercise these rights, please contact us at hello@runninglookout.com with your request and relevant documentation.
8. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
If you are located outside the United Kingdom, please be aware that information we collect may be transferred to, stored in, and processed in the United Kingdom and other countries. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
10. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
11. Third-Party Links
Our Site may contain links to third-party websites and services that are not operated by Running Lookout. This Privacy Policy applies only to information collected through our Site. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our Site following the posting of changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: hello@runninglookout.com
We will respond to your inquiry within 30 days of receipt.